BBVSH IS MOVING TO A BIGGER HOSPITAL THAT IS MORE ACCEssIBLE TO PET OWNERS LIVING THE LOWER MAINLAND

With more specialists, new (and expanded) services, and more hospital-grade tech, we’re in dire need of more elbow room. We found an amazing space for our new hospital in Surrey that is a closer driver to the major cities in the Greater Vancouver Regional District7. The new hospital is 2.6X bigger than our current space and will be custom built for our “moments matter” mission: More treasured moments with the furry friends we all love so dearly.

CURRENT STATUS: PREPARATION

1.
Preparation
2.
Construction
3.
Transition
4.
Complete

When?

Late 2022

Where?

10436 173rd St., Surrey, BC,​ V4N 5H3

Frequently Asked Questions

General Questions

With the addition of new specialists, equipment and services, things were getting pretty cramped at our Langley hospital. We’re moving to give our new doctors and our hard-working staff more elbow room to deliver the care we strive to deliver. The new space (located at 10436 173rd St., Surrey, BC, V4N 5H3is going to be approximately 2.6 times larger than our current space and will be custom-built to support family veterinarians and their clients.

The target timeframe to be in the new building is late 2022. Some services might move over at first, and others might move in afterwards.  Stay tuned for updates via our status page or our social channels (FacebookInstagram or personalized emails/Phone Calls from our VOR representative).

Our phone number, fax number, email addresses, website and referral forms will remain the same! Our mailing address will, of course, change.

Yes, in fact we plan to make some big improvements to our certified VECCS Level 1 ER department, such as a dedicated triage area, more kennels & improved signage.

This status page  (bbvsh.com/move-status) will be constantly updated with progress of our construction and any pertinent information for RDVMs and pet owners.

For Referring DVMs

Our referral process will not be changing. Our online and fax referral process remains the same.

We will be sending updates via email: hotsheets (BBVSH newsletter to RDVM’s), Mailed postcards, and individualized phone calls. Michelle Floris will be contacting each clinic individually. Please email : mfloris@bbvsh.com or use the live chat on our referrals page of our website.

Michelle Floris will be contacting individual clinics and arranging shipments of all new promotional materials.

We will be informing our past clients via email. Certainly, also please spread the word to any rDVM or other veterinary professionals that you communicate with! You can mention to check in at bbvsh.com/move-status or follow our socials for the latest and greatest.

Questions?

rDVMs / Vet Professionals

Michelle Floris
Veterinary Outreach Rep.
Phone: (604) 514-8383
Email: mfloris@bbvsh.com
Live Chat: Click on chat icon
Updates: Sign up for our Heron Hot Sheet 

Pet owners / general public / media

General: info@bbvsh.com
Media: marketing@bbvsh.com
(604) 514-8383

Stay Tuned!

Suggestion?

Share your idea to make the new hospital work for pet owners, patients and staff.

Blog: Behind the Scenes

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We’ll do everything in our power to help you make an informed decision!