COVID-19

We are open to serve you and your pets

We are OPEN (including for emergencies) and clients are allowed in the building.

COVID-19 POLICY

Current Status: In general, clients are allowed in the building.

  • Initials appointments & emergencies: We’ll strive to see all initial appointments and critical patients in our exam rooms. If exam rooms are full, we may need to have the consult outside or over the phone; exactly as was the case during COVID.
  • Rechecks: If you are coming to BBVSH for a recheck appointment, we will continue to see you curbside to keep our exam rooms free for initial consults (which tend to be a more in-depth conversation) and emergency exams.
  • We are mask friendly – masks are not required but are welcome. If you are ill or exhibiting symptoms of COVID, we respectfully ask you to reschedule your appointment.

VISITING US?

  • EMERGENCY patients:
    • If possible, please call us at 604-514-8383 to let us know you are on the way so we can be prepared to meet you upon your arrival at the hospital.
    • The ER main entrance is directly across the street from the Langley Costco and the BBVSH hospital entrance faces the Costco Gas Bar.
    • When you arrive, please come into our reception or call (604) 514-8383.
    • Before or after your arrival, we’ll ask you to complete this registration form and medical history form.

HOW WE’RE COMBATING COVID-19 

BBVSH is committed to doing everything possible to combat the corona virus outbreak. We are following the recommendations of the BC Health Ministry including:

  • Enforcing self-isolation and quarantine protocols for staff members who are showing signs of illness and/or who have known exposure to COVID-19.
  • Assigning certain staff members to dedicated disinfection duty.
  • Increasing the frequency of our disinfection protocols.

COVID-19 AND YOUR PET 

Ask Us a Question

We’ll do everything in our power to help you make an informed decision!