Our hope is that your experience at BBVSH was excellent. However, despite our best efforts, sometimes things are not as good as they should be. The only way we can fix problems is if we hear about them. If you have an issue with the service you received or if you have a suggestion about how we can make things better, we encourage you to reach out to our Director Of Practice Development, Nicole, by phone at (604) 514-8383 or email at nscott (at) bbvsh (dot) com. We also invite you to take this feedback survey about your experience at Boundary Bay (all submissions are reviewed by management).
If you would like to review us, here are links for your convenience.
Share our location and contact info with your clients in case they experience an emergency while you’re not there!
Have our location and contact info at your fingertips in case you ever experience an emergency!
Our specialists see themselves as extensions of your team and that means you can count on them like teammates. If you would like to speak to a specialist about a challenging case please phone our reception and ask for a doctor by name or by department.
Boundary Bay is an extension of your team and teammates should get to know one another. We invite you to arrange a time to tour our facility and get to know some of the specialists. Fill in the form below to get the process started.
We’re committed to helping your clinic succeed. If possible, we’ll come visit you in person to establish a relationship and/or to arrange CE sessions for your staff (lunch ‘n learns, etc). Fill in the form below to start a conversation about what your clinic needs.
Doctors and staff of veterinary clinics in our service area (Vancouver Lower Mainland, Victoria & Vancouver Island, throughout British Columbia, Bellingham and throughout Washington state) are invited to request an information package about Boundary Bay’s departments, services and specific procedures.
Get us your details and let’s book a visit to the hospital!
We’ll do everything in our power to help you make an informed decision!