The Heron Hot Sheet – April 2020

The Heron Hot Sheet – April 2020

An update for our community of referring veterinarians in British Columbia


  • We are OPEN 24/7 for ALL Veterinary Emergencies & Critical Care.
  • Walk-ins welcome; no referral required.
  • Accepting direct transfers and emergency referrals for all services.
  • ER supported by on-staff board-certified criticalist and supported 24/7 by our board-certified specialists in surgery, neurology, oncology, internal medicine and radiology.
  • More info at
  • OUTPATIENT ULTRASOUNDS available with our NEW full-time Radiologist.
    • Dr. PJ Hamel, DACVR, board-certified veterinary radiologists has joined BBVSH full-time as of April 1st.
    • Outpatient ultrasounds and other radiology services are available NOW.
    • Call to discuss the best imaging modality for your patient (U/S, CT, MRI).
  • NEW Internal Medicine Specialist
    • Dr. Kimberly Hooi, DACVIM has joined BBVSH as of April 1st.
    • Accepting referrals and new patients NOW
  •   We are open during COVID
    • We are following COVID guidelines set out by the College and are practicing social distancing.
    • Specialty appointments are available; we will prioritize “essential/urgent” cases
    • Full details and protocols at


  • Veterinary Outreach Representative
    • Michelle Floris: mfloris (at) bbvsh (dot) com
    • This new role is specifically to strengthen the communication and relationship between Boundary Bay and your veterinary business.
  • 2nd Board-Certified Criticalist: A second full-time veteriary criticalist starting in May.
  • NEW cardiologist: Full-time veteriary cardiologist in BC starting in May.


  • We are no longer affiliated with AECFV.
  • We welcome you to send your patients with an emergency directly to Boundary Bay Veterinary Specialty Hospital where they will be attended to by ER doctors supported by board-certified criticalists and will have timely access to specialty care 24/7 if needed.
  • We are located in Langley (near 64th Ave. & 204 St.) Main entrance faces Costco.


  • Voicemail: Please add us to your after-hours “For emergencies…” voicemail.
  • Website: Please add our location/map to the “For emergencies…” on your website.
  • Materials: Ask Michelle for fridge magnets, direction postcards, etc. to help your clients.

Ask Us a Question

We’ll do everything in our power to help you make an informed decision!

    We are now located in Surrey.
    Please take all emergencies and appointments directly to our new address at 10436 173rd St., Surrey