ER Service: Available 24/7/365

(604) 514-8383

Moments Matter… Seconds Count.

As a VECCS Certified Level 1 facility and a VetCOT Provisional Trauma Center, we specialize in life-threatening emergencies.

Boundary Bay Veterinary Specialty Hospital will accept your emergency patients 24/7. You may direct transfer your patients to BBVSH for emergency critical care or you can tell your clients to go straight to us as a walk-in (no referral is required). Referrals for care from a board-certified criticalist are also accepted both for urgent and emergent cases.
Guide your clients: Please direct your patients to BBVSH on your afterhours voicemail and website. You can also request client materials, such as direction postcards and window clings, through our RDVM Support page.

VECCS Level 1

BBVSH is proud to be one of only two VECCS Level 1 certified facilities in Canada.


The VetCOT Veterinary Trauma Center initiative recognizes veterinary hospitals that exemplify the team-based approach to trauma care.


Download our ER flyer


If you assess that your patient’s life is at risk, direct transfer or send your client directly to us 24 / 7 / 365.

Emergency conditions may include:

  • Trouble breathing
  • Collapse, extreme weakness, cannot get up, pale mucous membranes
  • Serious injury or trauma (hit by car, attacked by another animal, a fall, a broken bone)
  • Seizures
  • Vomiting, diarrhea, and/or not eating or drinking especially for more than 24-hours
  • Pain or difficulty urinating or defecating, not urinating or defecating at all
  • Bleeding or blood in vomit, urine or feces
  • Bloat (distended or hard abdomen, retching)
  • Ingestion of poison (e.g. household chemicals like pot-pourri or detergent, medications, anti-freeze, chocolate, grapes, rodenticide, recreational drugs, xylitol)
  • Ingestion of foreign object

Emergency Vet Services

Emergency and Critical Care

  • Respiratory Emergencies
  • Cardiac Emergencies
  • Trauma
  • Kidney Failure
  • Liver Failure
  • Gastro-intestinal problems (vomiting, diarrhea)
  • Foreign body ingestion
  • Urinary blockages
  • Poisonings
  • Bleeding requiring blood transfusions
  • Other Emergencies

Diagnostic Services

  • Dedicated ultrasound for A-FAST and T-FAST diagnostics
  • Digital radiography
  • In-house lab with CBC, chemistry, electrolytes, and coagulation panels
  • Arterial and venous blood gas analysis
  • Pulse oximetry
  • On-site 64-slice CT Scan

Therapeutic Services

  • 24-hour ICU care overseen by a board-certified criticalist
  • Hi-flow nasal oxygen therapy and oxygen cage
  • Mechanical ventilation
  • Continuous monitoring and correction of arrhythmias and electrolyte imbalances
  • Defibrillation
  • RECOVER-based Cardiopulmonary resuscitation (CPR) by RECOVER-certified personnel
Guide your clients: Reach out to us to request window clings or client materials like direction postcards, magnets, etc.

Why Send Your Patients to BBVSH for Veterinary Emergencies?

When the swift expertise of a board-certified criticalist – or simply having the right equipment such as a ventilator on-site – is literally the difference between life and death, seconds count.
We hope your patients never need us, but if they ever do, we’re ready, equipped and trained to help your patient pull through a time of crisis.
Certified to handle major trauma

Staffed, trained and specially equipped to handle any major trauma, we are a VECCS Certified Level 1 facility as well as a VetCOT Provisional Trauma Center.

Equipped to save lives

Just like a human general hospital has specialized equipment that a walk-in clinic usually doesn’t, we have life-saving tools like a ventilator, high flow oxygen, MRI, CT scanner, endoscopic cameras, C-ARM fluoroscopy and an oxygen cage

Specialists in life-threatening emergencies

Board-certified criticalists are in the hospital 7 days per week and available on-call. Experienced emergency vets and ICU technicians are trained in CPR so that patients in cardiac arrest can be treated immediately.

Open 24 / 7 / 365

Our ER & Critical Care department is open 24 / 7 / 365 for all emergency cases. No referral required. Walk-ins welcome.

Confidence during a crisis

If your patient is in the midst of a crisis, send them straight to where criticalists and specially trained emergency veterinarians have the tools necessary to improve the odds of a good outcome.

Expertise when it counts the most

In-house specialists (neurologist, surgeons, radiologist, cardiologist, internists, oncologists) on-call for emergency cases.

Direct Transfers: Primary care vets can request a direct transfer of their emergency cases

Get a Window Cling

Share our location and contact info with your clients in case they experience an emergency while you’re not there!

    Get a Fridge Magnet

    Have our location and contact info at your fingertips in case you ever experience an emergency!

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      We’ll do everything in our power to help you make an informed decision!


        Please take all emergencies and appointments directly to our new address at 10436 173rd St., Surrey