A referral ensures the proper transfer of medical information. It is beneficial to your pet and the specialty veterinarian to have all relevant medical information and will help your pet receive appropriate care.
Once your veterinarian has sent a referral, we will contact you to set up an appointment. If you have not heard from us within 24 hours of your veterinarian sending a referral, please contact a client care representative at 604-514-8383.
If you are unable to obtain a referral, or do not have a family/primary veterinarian, please contact a Boundary Bay Veterinary Specialty Hospital client service representative at 604-514-8383 or send us an email to info@bbvsh.com.
(PDFs can be emailed to info@bbvsh.com or faxed to 604-427-2494)
(PDFs can be emailed to bellingham@bbvsh.com or faxed to 1-888-867-6928)
Michelle Floris is our veterinary outreach representative, and your direct connection to our hospital.
The Veterinary Outreach Representative role exists to smooth out any wrinkles and improve communication between our hospital and yours.
Reach out to Michelle for questions about our pricing, service availability, referral process or to request client materials like direction postcards, magnets, etc.
Due to the Canada-wide TELUS phone outage, our phone lines are functioning intermittently. If you cannot reach us by phone, please contact us at info@bbvsh.com
Thank you for your patience.