Referral Requests

Pet Owners

Are you a Pet Owner?

There are two ways to get a referral to our hospital:
1. From your primary veterinarian

A referral ensures the proper transfer of medical information. It is beneficial to your pet and the specialty veterinarian to have all relevant medical information and will help your pet receive appropriate care.

Once your veterinarian has sent a referral, we will contact you to set up an appointment. If you have not heard from us within 24 hours of your veterinarian sending a referral, please contact a client care representative at 604-514-8383.

2. Contact us directly

If you are unable to obtain a referral, or do not have a family/primary veterinarian, please contact a Boundary Bay Veterinary Specialty Hospital client service representative at 604-514-8383 or send us an email to


Are you a veterinarian or vet clinic staff?

Choose from our online or PDF referral request forms:
**For referring veterinarian use ONLY**
Referrals to our Surrey, BC Hospital
Online form                 Download PDF form

(PDFs can be emailed to or faxed to 604-427-2494)

**For referring veterinarian use ONLY**
Referrals to our hospital in Bellingham, WA
Online form                Download PDF form

(PDFs can be emailed to or faxed to 1-888-867-6928)

Veterinary Outreach Representative


Michelle Floris is our veterinary outreach representative, and your direct connection to our hospital.

The Veterinary Outreach Representative role exists to smooth out any wrinkles and improve communication between our hospital and yours.

Reach out to Michelle for questions about our pricing, service availability, referral process or to request client materials like direction postcards, magnets, etc.


What can we help you find?