Referral Requests

How do I get a veterinary specialty referral?


Are you a Pet Owner?

There are two ways to get a referral to our hospital:

  1. From your primary veterinarian

This ensures the proper transfer of medical information. It is beneficial to your pet and the specialty veterinarian to have all relevant medical information and will help your companion receive appropriate care.

Once your veterinarian has sent a referral, we will contact you to set up an appointment. If you have not heard from us within 24 hours of your veterinarian sending a referral, please contact a client care representative at 604-514-8383.

  1. Contact us directly

If you are unable to obtain a referral, or do not have a veterinarian, please contact a Boundary Bay Veterinary Specialty Hospital client care representative at 604-514-8383 or send us an email to


Are you a veterinarian or veterinary clinic staff?

Choose from our online or PDF referral request forms.

Referrals to our Surrey Hospital:

Online PDF

(PDFs can be emailed to or faxed to 604-427-2494)


Referrals to our Bellingham Hospital:

Online PDF

(PDFs can be emailed to or faxed to 1-888-867-6928)

Michelle Floris

Veterinary Outreach Representative


Michelle is our veterinary outreach representative. Your direct connection to our hospital.

BBVSH’s Veterinary Outreach Representative role exists to smooth out any wrinkles and improve communication between our hospital and yours. Reach out to Michelle for questions about BBVSH’s pricing, service availability, referral process or to request client materials like direction postcards, magnets, etc.

Ask Us a Question

We’ll do everything in our power to help you make an informed decision!