1

WE’LL HELP YOU MAKE AN INFORMED DECISION

From simply helping you understand what’s going on with your pet to a full explanation of all your possible options, our goal is to reduce the anxiety of “not knowing” and to provide you with information from a specialist explained in plain language.  A journey towards making an informed decision can start with something as simple as coming in for an assessment.

2

THE WELL-BEING OF YOUR PET IS OUR #1 PRIORITY. ALWAYS.

When giving advice on treatment options, our number one concern is the well-being of your pet. We’ll tell you if our services are not needed or we’ll advise you on ways to minimize the financial impact. We promise to give you the same advice that we’d give to a close friend or family member.

3

WE’LL GET YOUR PET IN ASAP

From getting a voice on the phone when you call us to a speedy admission into our care, we are committed to delivering immediate, responsive care at the moment when it counts most: when your pet needs help right away.

4

REST ASSURED

When the health of your beloved pet is on the line, rest assured that at Boundary Bay, you’re getting the experience of specialists who day-in and day-out deal with the most challenging, critical cases. Board-certified Specialists (meaning the doctors have received years of extra training, and certification by a specialty board), with access to specialized diagnostic equipment and an ICU, will customize a treatment plan for your pet; a treatment plan that isn’t interrupted when a different doctor comes on shift.

5

PETS WILL BE DOTED ON

Around the clock and every day of the year, Boundary Bay is staffed by veterinary technicians (like nurses for animals) and an on-premises Veterinarian with the capability of calling in Specialists for emergencies. In addition to the specialized medical care that you’d expect in a specialty animal hospital,  know that your pet will be doted on with love and affection by our staff. That means they’ll get fed, they’ll go for walks, they’ll get a comfy bed, they’ll get their medications and they’ll get constant hugs and cuddles.

6

WE’LL KEEP YOU IN THE LOOP

We are committed to staying in communication with you about the status of your pet. We’ll provide you with timely updates and you can call us anytime if it would help put your mind at ease. And, with the exception of immediately after surgery, you can always come and visit your four legged companion after their treatment or while in our care.

7

WE’LL TREAT YOUR PET AS IF THEY WERE OUR OWN

Underneath the white coats and surgery scrubs, we are all animal lovers and animal owners (plus we have a few hobby farmers). The reason we got into veterinary medicine is because we love animals. Our promise to you: we’ll approach each case, suggest advice, make decisions and handle your pet as if it were our own. Come in for your initial assessment and give us an opportunity to prove it to you.

Get a Window Cling

Share our location and contact info with your clients in case they experience an emergency while you’re not there!

Get a Fridge Magnet

Have our location and contact info at your fingertips in case you ever experience an emergency!

What kind of pets do you have?

Request a Vet to Vet Consult

Our specialists see themselves as extensions of your team and that means you can count on them like teammates. If you would like to speak to a specialist about a challenging case please phone our reception and ask for a doctor by name or by department.

(604) 514-8383

Come Visit Us

Boundary Bay is an extension of your team and teammates should get to know one another. We invite you to arrange a time to tour our facility and get to know some of the specialists. Fill in the form below to get the process started.

We’ll Visit You

We’re committed to helping your clinic succeed. If possible, we’ll come visit you in person to establish a relationship and/or to arrange CE sessions for your staff (lunch ‘n learns, etc). Fill in the form below to start a conversation about what your clinic needs.

Request an Info Package

Doctors and staff of veterinary clinics in our service area (Vancouver Lower Mainland, Victoria & Vancouver Island, throughout British Columbia, Bellingham and throughout Washington state) are invited to request an information package about Boundary Bay’s departments, services and specific procedures.

How would you like to receive your information package?
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Which department are you interested in?
All DepartmentsOncologySurgeryNeurologyInternal MedicineDiagnostic ImagingCritical CareAnimal Rehabilitation

Book a Visit

Get us your details and let’s book a visit to the hospital!

Ask Us a Question

We’ll do everything in our power to help you make an informed decision!