We are here to take good care of your pet and we’re committed to establishing trust and mutual respect with our clients, however, please know that abusive language, aggressive behaviour, and lack of respect any of our staff members will not be tolerated.
Emergency Service wait times may be long due to COVID and a province-wide veterinary labour shortage. The most critically ill patients are seen first. Your pet will be triaged to assess how critically ill they are.
While Emergency Services are performed with the intent to provide a diagnosis and help your pet through their illness or emergency it is important you understand it is the services provided you are paying for, not the outcome.
Staffed, trained and equipped with the tools to handle any major trauma, we are a VECCS Certified Level 1 facility and a VetCOT Provisional Trauma Center.
Just like a human general hospital has specialized equipment that a walk-in clinic usually doesn’t, we have life-saving tools like a ventilator, high flow oxygen, MRI, CT scanner, endoscopic cameras, C-ARM fluoroscopy and an oxygen cage.
Board-certified criticalists are in the hospital 7 days per week and available on-call. Experienced emergency vets and ICU technicians are trained in CPR so that patients in cardiac arrest can be treated immediately.
Our ER & Critical Care department is open 24 / 7 / 365 for all emergency cases. No referral required. Walk-ins welcome.
If you know your pet has a crisis, go straight to where a team of specialists have the tools they need to improve the odds of a good outcome.
Criticalists and specialists (neurology, surgery, internal medicine, cardiology, oncology, radiology) are on staff and on-call if required for emergencies.
Share our location and contact info with your clients in case they experience an emergency while you’re not there!
Have our location and contact info at your fingertips in case you ever experience an emergency!
We’ll do everything in our power to help you make an informed decision!