Our journey to the new hospital
It took over two years to plan, design, build and move into our new, custom-built hospital in Surrey.
We recorded this journey. Here’s our story.
In late 2020, owners Dr. Sarah Charney and Dr. Geoffrey Hutchinson saw that their thriving business in Langley, B.C. was going to quickly outgrow it’s location. They made the decision to start the long process of creating a newer, bigger and custom-built hospital where they could provide greater access and more specialty services to a wider base of clients in the Vancouver mainland.
Creating a made-to-fit hospital in Surrey, B.C. meant they could design the space they needed to offer their broad range of veterinary specialty services, providing specialized diagnostics and care for the most complex and difficult medical and surgical problems. They also upgraded their certified VECCS Level 1 emergency department with a dedicated triage area, more kennels, multiple isolation wards, and more space to be able to handle all emergencies, specializing in complex cases and severe trauma.
The new location at 10436 173rd Street, Surrey, (just off highway #17 (SFPR), and minutes from highway #1) meant they would be accessible to even more pet families and referring vet clinics who needed their care, and fulfilled their mission to provide more precious moments for more pets and their families.
Learn more about our construction journey
Construction Process
Step 1
Building Acquired
Step 2
Rezoning Process
Step 3
Architectural & Design
Step 4
Building Permit Approved
Step 5
Demolition & Construction
Step 6
Pending Occupancy Permit & CVBC Approval
Step 7
Transition of Operations
Step 8
New Hospital Operational
Frequently Asked Questions
General Questions
With the addition of board-specialists and emergency room doctors, equipment and services, we needed more room at our Langley hospital. We’re moving to give our hard-working staff more elbow room to deliver the standard of care we aim to deliver.
The new space (located at 10436 173rd St., Surrey, BC, V4N 5H3) is going to be about 3 times larger than our current space and will be a custom-built specialty hospital that will better support our clients and their pets.
- From Coquitlam: 15 minutes
- From Downtown Surrey: 16 minutes
- From Maple Ridge: 19 minutes
- From Richmond: 28 minutes
- From North Shore: 30 minutes
- From Ladner: 34 minutes
- From Downtown Vancouver: 38 minutes
- From Abbotsford: 41 minutes
- From Shaughnessy: 43 minutes
Our phone number, fax number, email addresses, website and referral forms will remain the same! Our mailing address will, of course, change to:
10436 173rd St., Surrey, BC, V4N 5H3
For Referring DVMs
We recommend that you tell your clients when the move date is set (we’ll let RDVMs know when the move-in date is set via our Hot Sheet email). We will be informing our past clients via email. Please refer them to our move status page at bbvsh.com/move-status or follow our socials for the latest and greatest.
We would also appreciate it if you help us spread the word to any RDVM or other veterinary professionals that you communicate with.
A Visual Record of the Construction
VIDEO GALLERY
Playlist
Questions?
RDVMs
Michelle Floris
Veterinary Outreach Rep.
Phone: (604) 514-8383
Email: mfloris@bbvsh.com
Live Chat: Click on chat icon (bottom right)
Updates: Sign up for our Heron Hot Sheet
General Inquiries
General: info@bbvsh.com
Media: marketing@bbvsh.com
(604) 514-8383
Stay Tuned!
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