Behaviour Medicine

Our veterinary behaviour medicine team uses a medical approach to address the root causes of behaviour disorders – helping pets to be calmer and more confident at home and in the world.

About Veterinary Behaviour Medicine at Boundary Bay Veterinary Specialty Hospital

Living with a pet who struggles with one or more serious behaviour disorders can be overwhelming and emotionally draining. These issues can disrupt daily routines, strain the bond between families and their pets, and even make essential veterinary or grooming care difficult or unsafe. At the same time, pets living with behaviour disorders often find it difficult to cope with everyday life and may experience chronic stress or emotional distress.

Veterinary behaviour medicine is a medical specialty focused on identifying and treating the underlying causes of behaviour disorders in animals. Guided by a board-certified veterinary behaviourist with a broad understanding of both physical and emotional health, our team has the skills to guide families through practical, individualized treatment strategies for dogs, cats, and other companion animals.

As veterinarians, veterinary behaviourists are uniquely qualified to diagnose and treat behavioural conditions while also evaluating for underlying medical issues that may contribute to the behaviour. Behaviour disorders may include anxiety-, fear-, or aggression-based problems, as well as compulsive behaviours or elimination issues in cats such as urinating or defecating outside the litter box.

Benefits of a Veterinary Behaviour Consultation

Veterinary behaviour consultations offer pet owners clarity, support, and a practical path forward when behaviour issues arise — whether at home, in public, or in the clinic. Through the consultation process, clients can:

  • Gain a deeper understanding of how their pet is feeling and why certain behaviours may be occurring.
  • Learn whether medical testing is recommended to rule out or confirm underlying medical or behaviour conditions.
  • Discuss the role of behaviour medications and whether they may help their pet feel more comfortable and secure.
  • Receive guidance on how to manage or modify behaviours effectively at home and in daily life. This may include referral to and cooperation with a qualified trainer to help with behaviour modification.
  • Develop strategies to reduce stress and support successful veterinary treatment when behaviour disorders interfere with care (for example, a dog requiring exams, vaccines or a surgery but struggling to be handled in hospital).
  • Get practical, personalized advice and guidance on behaviour modification strategies and management tools.

Our approach emphasizes working in partnership with your family veterinarian to ensure continuity of care and support for your pet’s long-term well-being.By helping owners make informed, thoughtful decisions about their pet’s emotional health, veterinary behaviour consultations can significantly improve quality of life — for both pets and the people who care for them.

What to expect at a veterinary behaviour consultation at Boundary Bay

Each behaviour consultation involves a detailed assessment includes a thorough review of your pet’s behaviour and medical history, evaluation of submitted video footage, and a comprehensive in-person assessment.

Recommendations may include diagnostic testing to help rule out or confirm underlying medical or behaviour disorders, behaviour modification strategies, environmental and management adjustments, and, when indicated, medication.

As part of a full-service specialty hospital, our behaviour team also has ready access to in-house specialists across multiple disciplines—allowing for seamless collaboration whenever additional medical expertise is needed.

Our approach also emphasizes working in partnership with your family veterinarian to ensure continuity of care and support for your pet’s long-term well-being.

Through this collaborative, medically guided approach, our team helps pet owners gain clarity on their pet’s emotional and behavioural health and develop a practical plan forward.

Dr. Tiffany Jagodich, DVM, DVSc, DACVECC, Board-certified Criticalist
A friendly Golden Retriever with a rich golden coat stands indoors on a speckled floor, wearing a teal harness and leash. Its mouth is slightly open, tongue visible, giving the impression of a warm, happy smile. The setting appears to be a veterinary clinic, where the dog is likely visiting for a Behaviour Medicine consultation aimed at supporting emotional well-being and addressing behavioural needs.

Find Out More

About these Behaviour Medicine services offered at Boundary Bay

Need a referral to Boundary Bay Veterinary Specialty Hospital?

A dog walks on a gravel trail bordered by grass and trees. It is wearing a white basket muzzle as a behaviour accommodation, with snow-capped mountains visible in the distance. This image relates to behaviour medicine and safe handling for dogs requiring special behaviour accommodations.

Does My Pet Need a Behaviour Medicine Consultation?

It can be difficult to know when a pet’s behaviour is more than just a “quirk” or a training problem . Many pets may develop behaviours that feel overwhelming or unsafe, but owners are unsure when to seek additional help.A pet may benefit from a behaviour medicine consultation if they:

  • Show behaviour that is sudden, severe, or escalating over time.
  • React intensely or excessively to normal situations or stimuli (e.g., strangers, noises, touch).
  • Exhibit behaviours that interfere with daily activities at home or in public.
  • Have difficulty being handled for veterinary or grooming care.
  • Display persistent anxiety, aggression, reactivity, or compulsive or repetitive behaviours (including elimination problems such as urination outside of the litter box).
  • Have not improved despite working with a qualified trainer on behaviour modification.

These behaviours often reflect an underlying emotional or medical disorder rather than simply “bad behaviour.”

Pain, gastrointestinal problems, skin conditions, respiratory issues, and neurological conditions (like seizures) can all affect how a pet behaves. Chronic stress can also impact hormone levels and brain chemistry, leading to problems such as compulsive behaviours, exaggerated fear responses, or changes in appetite and drinking habits.

A thorough veterinary behavioural assessment includes reviewing your pet’s medical and behaviour history, performing a complete behavioural exam , and recommending diagnostic tests when needed to help rule out underlying medical causes.

What qualifications does a board-certified Veterinary Behaviourist have?

Veterinary behaviourists are veterinarians with advanced training in animal behaviour who stay current on the latest scientific findings through research, clinical practice, and professional continuing education. They approach behaviour issues from a medical perspective, identifying physical or psychological contributors to animals’ behaviour.

Only veterinarians who have achieved board certification through the American College of Veterinary Behaviorists (ACVB) may call themselves “veterinary behaviourists.”

We work closely with qualified trainers to facilitate behaviour modification for pets with behaviour disorders – similar to a surgeon who works with a physical therapist to ensure the pet receives holistic care.

Choosing a board-certified veterinary behaviourist ensures that your pet’s treatment is evidence-based, humane, and focused on overall well-being. Dr. Tiffany Jagodich is currently completing her residency in Behaviour Medicine under the guidance of board-certified Behaviour Medicine specialist, Dr. Claudia Richter.

Dr. Tiffany Jagodich, Board-Certified Criticalist at Boundary Bay Veterinary Specialty Hospital

Behaviour Medicine Services

Offered at boundary Bay Veterinary Specialty Hospital

Behaviour consultations are available for dogs, cats, and other companion animals experiencing challenges such as:

  • Urination outside the litterbox
  • Reactivity, fear, or aggression
  • Separation-related disorders
  • Destructive behaviours
  • Excessive vocalization
  • Inter-pet conflict
  • Generalized anxiety or noise sensitivity
  • Phobias and compulsive behaviours
  • …or any other behaviour-related issue.

Each case is approached individually, with services including:

  • 1- 1.5-hour consultation ± additional medical testing (pending availability)
  • Review of behaviour and medical history
  • Evaluation of submitted video footage
  • Recommendations for diagnostic workup if appropriate
  • Development of a personalized treatment plan
  • Behaviour modification guidance
  • Discussion of environmental and management strategies
  • Prescription of behaviour medications when indicated

Meet Our Behaviour Medicine Team Members

DVM, DVSc, DACVECC

Board-certified Criticalist; Behaviour Medicine Resident
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Choose Boundary Bay for Behaviour Medicine

We offer specialty veterinary behaviour medicine services, serving dog and cat owners throughout B.C. and northern Washington. We invite you to consider the following reasons to entrust your pet to Boundary Bay’s behaviour medicine team.

Board-certified veterinary behaviourists

Our behaviour medicine service is guided by a board-certified veterinary behaviourist who has completed advanced training in animal behaviour and medical assessment. This specialized expertise allows us to identify and address both the physical and emotional factors contributing to behaviour disorders, ensuring each treatment plan is evidence-based and tailored to your pet’s individual needs.

Comprehensive, medically guided assessments

Our behaviour consultations begin with a thorough evaluation, including a review of medical and behavioural history, a behavioural examination, and when indicated, diagnostic testing . This comprehensive process helps uncover underlying medical issues — such as pain, neurological conditions, or chronic stress — that may be influencing your pet’s behaviour.

Personalized, practical treatment plans

We work closely with pet owners to create individualized treatment plans that may include advice and guidance on appropriate behaviour modification strategies , environmental adjustments, and when appropriate, medication. Our goal is to help your pet feel more comfortable and confident, improve their quality of life, and strengthen the bond between you and your pet.

Fear Free® certified, compassionate care

Our behaviour team is Fear Free® Certified (fearfreepets.com), meaning we are specially trained to reduce fear, anxiety, and stress during veterinary visits. This approach supports more accurate assessments and a safer, more positive experience for both pets and their families. By prioritizing emotional well-being at every step, we help set the foundation for lasting behavioural improvement.

Seamless access to full service specialties

Our veterinary behaviour medicine team can readily consult with other in-house board-certified specialists in critical care, surgery, internal medicine, cardiology, neurology, oncology, and diagnostic imaging—ensuring your pet receives integrated, multidisciplinary care when needed.

Our Code of Conduct

we love animals

Respect

We are here to take good care of your pet and we’re committed to establishing trust and mutual respect with our clients, however, please know that abusive language, aggressive behaviour, and lack of respect toward any of our staff members will not be tolerated.

Most Critical First

We prioritize care based on severity, ensuring that the most critically ill patients receive attention first. Upon arrival, your pet will undergo a thorough triage assessment to determine the level of urgency. This process allows us to quickly identify and treat potentially life-threatening conditions.

Pay For Service

Emergency Services aim to diagnose and support your pet during their illness or crisis; however, please recognize that you are paying for the services rendered, not the results achieved. The fees cover time, expertise, and resources dedicated to your pet’s care, regardless of outcome.

If your pet is experiencing a life-threatening emergency, come directly to our hospital.

Walk-ins are welcome; no appointment is required.

If you are able, call ahead and let us know you are coming.

Our phone number is (604) 514-8383

More Reasons to Entrust Your Pet to Us

There are so many reasons to bring your pet to us for specialty services or an emergency. Here are our top seven.

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