The Heron Hot Sheet – November 2020

Useful updates for our community of referring veterinarians | November 2020 | Sign up for email delivery

ER Service Open 24/7

BBVSH’s ER service is open 24/7 for walk-in and direct transfer emergencies. Occasionally, if the emergency department is at capacity with urgent life-threatening cases, BBVSH may redirect owners to other nearby emergency facilities.

  • VECCS Provisional Trauma Center: Staffed and equipped to handle any major trauma; certified by the Veterinary Emergency and Critical Care Society.
  • Open 24 / 7 / 365: Our ER & Critical Care department is open 24 / 7 / 365 for all emergency cases. No referral required. Walk-ins welcome.
  • Staff trained in triage: Urgent and emergent cases will be prioritized.
  • Expertise when it counts the most: Our board-certified criticalists and specialists (neurology, surgery, internal medicine, cardiology, oncology and radiology) are on-staff – not just travelling specialists who visit our facility. If required, our criticalists and specialists are on-call for after-hours emergencies.

Meet our team of dedicated ER veterinarians

Meet our Criticalists

“To our referring veterinarians, my commitment is to ensure your severely ill patients are treated in a critical care environment and that you remain a part of the patient care team as we try to alleviate the time of crisis.”

-Dr. Tiffany Jagodich

“To our referring partner veterinarians, my commitment is to work as a team to provide the best care for our patients during and after an emergency or critical care visit.”

– Dr. Meghan Harmon

Are you looking for Locum shifts?

Here’s a message from our ER team:

Download our Directions Postcard (PDF)







How to request an ER Direct Transfer

Learn how to request an emergency referral.

Request Fresh Supplies

Contact Michelle Floris, our veterinary outreach rep, for new supplies such as brochures, direction postcards, magnets or window clings.


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